With one of our vehicles out of warranty and having an issue we were very concerned, especially since it was a unique problem a dealership would charge a mint for. The entire team, from Melissa at the desk to the mechanic that completed the work, kept us updated on their progress and got us back on the road quickly and under quote when they could (rightfully) have charged twice as much. Bill and his staff are the kind of folk that make Wichita what it is.