Our Customers Say it Best!
First time client for a 90,000 mile service on a Toyota. I couldn't have been more pleased with the ease of scheduling and the friendliness of the employees. The mechanics are ASE certified and performed all 22 inspections and service recommended by the Toyota Maintenance Guide for my vehicle. They provided excellent documentation. The owner, Bill, took special delight in my finding a "Thank You Card" and candies positioned on my steering wheel when I picked up my car. They know how to welcome a new customer...or, was it just me? All the employees had signed the card, too! Gotta Love an independent auto repair shop like this one!
I had an issue with my transfer case. I work out of town and needed repair asap. Bill called me first thing and got my vehicle right in. They provided an Uber ride for me to my house and car was done by afternoon. Bill explained all, walked me to my car and there was a thank you on my dash upon getting in vehicle. Now, that is above and beyond customer service. Thank you Bill and all!
I have already given 53 auto a review in the past but I had to leave another one!! Firstly, Lisa is the sweetest and most professional receptionist at ANY business I have ever been to. She truly makes me feel comfortable with the entire process each time I need maintenance on my car. Secondly, Bill is one of the most trustworthy and nicest mechanics I have ever met as well! I love the professionalism and comfortability that this auto shop provides. Love this shop and anytime I take my car here I know they will help me as much as they can, as urgently as they can!!!
Quick and efficient service and always willing to explain what needs to be done and why. The entire staff are friendly. I would highly recommend.
I brought in my vehicle thinking I knew what was wrong with it, but I was wrong and 53 auto fixed the problem pretty fast. So thanks for the fast, friendly, and great service.
Great Place! They were able to fix my car RIGHT THE FIRST TIME ! When nobody else could. And for a price well within my budget!
I had many things done to my Subaru and loved this shop! Everyone was friendly and fixed my car back to new! Love it!!
Great service. Even better people. Amazing work and answered every question that was asked... Highly recommended.
Bill and crew are respectful and always willing to help when needed. Highly recommended especially for single women, they won't take advantage of you!
Bill is hands down the only person I trust working on my car! Knowledgeable, professional and excellent customer service!
Great staff and great service! My truck has never driven better!
They did an excellent job diagnosing and fixing my latest beetle for a great price! Thanks Bill and team!
Wonderful customer service and very helpful
If you want a great job done on your vehicle, and want customer service that treat's you like family,53 Auto is the best. I live in Arkansas, but I will come back to them to have work done on my vehicle when I can! Great experience!
Bill cares about his name and it shows. You get everything in writing on your phone, no BS, and they actually care. I won’t go anywhere else, as it’s rare to find this kind of integrity these days in this town.