Our Customers Say it Best!
I take my business and personal vehicles at 53 Auto. They get right on it. They stand behind their work! When it comes to my company van, they try to get me in and out. I recommend them. Thanks Bill!!
Bill and his Technicians are the amazing! Best auto repair shop in town. They are honest, affordable, and get the work done correctly. I know I can always count on 53 Auto whenever I have car issues or just need my oil changed!!
With one of our vehicles out of warranty and having an issue we were very concerned, especially since it was a unique problem a dealership would charge a mint for. The entire team, from Melissa at the desk to the mechanic that completed the work, kept us updated on their progress and got us back on the road quickly and under quote when they could (rightfully) have charged twice as much. Bill and his staff are the kind of folk that make Wichita what it is.
Got me right in to see what the issue was and got it taken care of so quickly! I thought I'd be without my vehicle forever. Worked with my insurance and made it so easy! I'll definitely be using them next time I need any work done.
I just want to take the time to tell you thank you Bill for everything you did for my truck you are now hired as my mechanic I don't know how many years you been a mechanic but I know one thing you got my truck rolling good and I appreciate your secretary she is a sweetheart and she's a hard worker and she's well customer service and all about the customers thank you so much for everything that you did for me. I will be back!
I'd like to share with everyone a very positive experience we recently had with 53 Auto and their team. Dave and Bill were spot on with Customer Service and the repairs were completed on-time, at a reasonable price and the communication was awesome! Everyone is busy - so when you have to have your vehicle repaired, it can really mess up your day. Knowing someone truly cares about the end result makes all the difference in the world! I HIGHLY RECOMMEND 53 Auto to those in need of PROFESSIONAL Automotive Repair. Thanks again so much to the 53 Auto Team for a job well done!
THE BEST customer service I have ever experienced with any auto shop. Fast service and accurate diagnosis of any issues you’re experiencing. When my car was ready they even went out of their way to bring it to me! The receptionist Amber in particular had me sold instantly with her understanding, kind words and compassion for my situation. Perfect team across the board!!!
We’ve had several great experiences with 53rd Auto. Trusted company and fantastic ownership! I’ve even brought my vehicles in for a thorough inspection prior to purchase and I received exceptional customer service!! They provide timely, friendly, honest service and I would highly recommend them!!!
Bill was very informative and knowledgeable in explaining the work I needed done and why. Employees are professional and service affordable. Highly recommended to anyone needing routine maintenance or work done on their vehicles.
Went in for an AC recharge. One of the few places in town that can do this on a hybrid vehicle. I quoted a few other places and they were all significantly higher in price. Bill set me up the morning after I called for an appointment and had the recharge done in 45 minutes. Great, friendly service at a very fair price.
Bill cares about his name and it shows. You get everything in writing on your phone, no BS, and they actually care. I won’t go anywhere else, as it’s rare to find this kind of integrity these days in this town.
If you want a great job done on your vehicle, and want customer service that treat's you like family,53 Auto is the best. I live in Arkansas, but I will come back to them to have work done on my vehicle when I can! Great experience!
Wonderful customer service and very helpful
They did an excellent job diagnosing and fixing my latest beetle for a great price! Thanks Bill and team!
Great staff and great service! My truck has never driven better!